eLearning

6 Ways eLearning Will Enhance Your Customer Service Training

6 Ways eLearning Will Enhance Your Customer Service Training

In life there’s no such thing as surefire bet, but eLearning is a close enough thing when it comes to customer service training.   1. eLearning provides a consistent customer service foundation for all staff members eLearning based customer service training...

Instructional Videos In eLearning: Everything You Need To Know

Instructional Videos In eLearning: Everything You Need To Know

Using instructional videos in eLearning is a great way to maximize the advantages online and digital content offers to educators. Most eLearning companies like Skillshare, Udemy, and Masterclass, as well as online college courses lean heavily on video, supplementing...

Create Effective Class Evaluations: Example Forms & More

Create Effective Class Evaluations: Example Forms & More

At the end of a semester, series or lesson, it’s common practice to give the learners the opportunity to evaluate the quality of what they’ve just been taught. This is a class evaluation: a chance for the tables to turn, for the student to grade the teacher. But class...

Ultimate Guide to Customer Service eLearning

Ultimate Guide to Customer Service eLearning

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. That’s according to Gartner VP Tiffani Bova, a titan of business analysis. It’s not just business data...

A Guide to Using Training Videos in eLearning

A Guide to Using Training Videos in eLearning

Training videos are often the standard form of content in eLearning, but they are not all created equal. There is a massive difference between a four hour snooze fest that a student has simply to get through before being able to start work, and an effective and...

Ultimate Guide to Lesson Plans: Example Formats & Plans

Ultimate Guide to Lesson Plans: Example Formats & Plans

A lesson plan is an easy and effective way to decide what needs to be included in a course module to have the maximum impact on learners, help them achieve short-term & long term goals, and keep the engagement rate high from start to finish. A perfect lesson plan...

Best LMS For Teaching Courses Online

Best LMS For Teaching Courses Online

If you're thinking about offering a self hosted online course then you'll undoubtedly come across the need for some type of Learning Management System (LMS). An LMS is essentially the background processes that allow you to administer, teach and learn online. An LMS...

Students Succeed with Efficient Note-Taking

Students Succeed with Efficient Note-Taking

It’s an age old adage: successful students are the hallmark of a successful teacher. The concepts taught are learned and applied by students to get certifications, find new and exciting opportunities, and improve job prospects. With the success of their pupils, 5-star...

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