6 Ways eLearning Will Enhance Your Customer Service Training

6 Ways eLearning Will Enhance Your Customer Service Training

In life there’s no such thing as surefire bet, but eLearning is a close enough thing when it comes to customer service training.   1. eLearning provides a consistent customer service foundation for all staff members eLearning based customer service training...
Instructional Videos In eLearning: Everything You Need To Know

Instructional Videos In eLearning: Everything You Need To Know

Using instructional videos in eLearning is a great way to maximize the advantages online and digital content offers to educators. Most eLearning companies like Skillshare, Udemy, and Masterclass, as well as online college courses lean heavily on video, supplementing...
Create Effective Class Evaluations: Example Forms & More

Create Effective Class Evaluations: Example Forms & More

At the end of a semester, series or lesson, it’s common practice to give the learners the opportunity to evaluate the quality of what they’ve just been taught. This is a class evaluation: a chance for the tables to turn, for the student to grade the teacher. But class...
Ultimate Guide to Customer Service eLearning

Ultimate Guide to Customer Service eLearning

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. That’s according to Gartner VP Tiffani Bova, a titan of business analysis. It’s not just business data...
A Guide to Using Training Videos in eLearning

A Guide to Using Training Videos in eLearning

Training videos are often the standard form of content in eLearning, but they are not all created equal. There is a massive difference between a four hour snooze fest that a student has simply to get through before being able to start work, and an effective and...
WordPress Image Lightbox Plugin