In life there’s no such thing as surefire bet, but eLearning is a close enough thing when it comes to customer service training. 1. eLearning provides a consistent customer service foundation for all staff members eLearning based customer service training...
Using instructional videos in eLearning is a great way to maximize the advantages online and digital content offers to educators. Most eLearning companies like Skillshare, Udemy, and Masterclass, as well as online college courses lean heavily on video, supplementing...
Distance Learning refers to the act of learning or being taught in a way that is considered nontraditional; specifically in that the teaching and learning are done asynchronously in different times and locations than would be typical, for example teaching and learning...
At the end of a semester, series or lesson, it’s common practice to give the learners the opportunity to evaluate the quality of what they’ve just been taught. This is a class evaluation: a chance for the tables to turn, for the student to grade the teacher. But class...
The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. That’s according to Gartner VP Tiffani Bova, a titan of business analysis. It’s not just business data...
Training videos are often the standard form of content in eLearning, but they are not all created equal. There is a massive difference between a four hour snooze fest that a student has simply to get through before being able to start work, and an effective and...
A lesson plan is an easy and effective way to decide what needs to be included in a course module to have the maximum impact on learners, help them achieve short-term & long term goals, and keep the engagement rate high from start to finish. A perfect lesson plan...
If you're thinking about offering a self hosted online course then you'll undoubtedly come across the need for some type of Learning Management System (LMS). An LMS is essentially the background processes that allow you to administer, teach and learn online. An LMS...
It’s an age old adage: successful students are the hallmark of a successful teacher. The concepts taught are learned and applied by students to get certifications, find new and exciting opportunities, and improve job prospects. With the success of their pupils, 5-star...
Per a report from findcourses.com, organizations with revenue growth are more than twice as likely to use learning technologies in their L&D offerings to employees, linking the use of learning technologies with their success. In addition to this, more than half of...